የማርሽ ማስተላለፊያ መሳሪያዎችን ማገጣጠም በሺዎች የሚቆጠሩ ክፍሎችን እና በርካታ ሂደቶችን ያካትታል
Continuously compare and improve the effectiveness and performance of the quality management system at all levels. The company focuses on cultivating employees' personal work ideas
And awareness, ensuring the right thing to do at once, to achieve personal and company overall goals.
Establish a training instructor system within the company, develop annual and monthly training and education work, and incorporate quality awareness and concepts
Entering public courses, personnel at all levels must receive learning and actively organize external communication and learning, inviting experts to participate
Conduct training in various professional fields, and actively organize job skill training and special training for quality control points in various departments.
In order to firmly establish the awareness of honesty and trustworthiness among all employees, the company takes "honesty as the foundation" as its quality policy and incorporates it into the "Employee
The work manual and quality management system prohibit falsification in work and use various methods to educate all employees
ትምህርት.
3. Quality regulations and systems
The company formulates internal management and operational standards in accordance with laws, regulations, and other standard requirements to ensure that products meet national standards
According to the requirements of laws and regulations, as well as national and industry standards, some product indicators are higher than industry standards, and we practice social norms in terms of product technology
Responsibility. At the same time, the company has formulated "Quality Assessment Management Regulations", "Quality Problem Closed-loop Management Regulations", and other measures to improve product quality
Conduct traceability, investigation, accountability, and follow the principle of never letting quality accidents pass.
The company has developed the "Audit Control Procedure" and "Management Review Control Procedure", and established an internal auditor team. To ensure the operation of the system
To ensure the effectiveness and continuous improvement of operations, arrange system audits, process audits, and product audits. For any non conformities identified during audits,
The responsible department shall analyze the reasons, formulate corrective measures, and implement rectification measures. The Quality System Department promotes improvement at the system level. Internal audit conclusion
As input for management review, report to the top management.
In order to ensure the conformity of delivered products, the company has developed the "Nonconforming Product Control Procedure" and "Corrective and Preventive Measures Control
Procedures have been strictly controlled for non-conforming products. The company has established inspection standards, and the products have undergone self inspection and special inspection. After passing the inspection
Only then can it flow out to the next process or leave the factory. All non-conforming products have requirements for non-conforming identification, recording, isolation, and disposal
Unqualified products need to be re inspected and qualified before entering the next process.
The company has established change management requirements and developed a Change Management Control Procedure, Design Change Process, and Process Change Flow
Regulations on Process Change Management. Any changes that affect the client must be approved by the client before delivery, and the supplier and team must be maintained
Honesty between the supply chain of weaving and customers, and mutual integrity. System launch design changes, process changes, and implementation of changes
Traceability management.
3.3 Quality and Safety Risk Management
We followed the APQP4WIND standard during the development process and promoted the application of FMEA tools (DFMEA
PFMEA), implementing potential failure modes and analysis of product and process characteristics, and taking necessary measures for high-risk links
Necessary measures to reduce risks. Develop quality control plans, QCP, work instructions, and other documents based on FMEA, and evaluate each product
Requirements and process steps for risk control. Ensure strict control and control of every step to ensure the production of each component
All comply with relevant requirements to ensure the final delivery quality.
Various inspection forms are established during the processing, such as self inspection (first inspection), mutual inspection, and special inspection, to strictly control product quality
Grid control. And conduct system audits, process audits, and product audits as needed.
Regularly confirm special processes to ensure process capability.
We have developed our own non-conforming product control system, which has been approved and released layer by layer for non-conforming products to prevent quality safety
Full risk. We have established a quality management system covering 31 processes and the entire lifecycle of various products.
4、 Enterprise Quality Integrity Management
4.1 Quality Commitment
1. Quality first
Assembling a gear transmission equipment involves thousands of components and numerous processes, and any deviation in any link will result in
Based on the understanding that there are hidden dangers in product quality, since 2014, Nangaochi has fully implemented "zero defect" quality management.
Its core essence is to 'get it right at once', which means implementing preventive management to reduce deviations caused by human factors.
Nangao Gear has a large number of world-class gear and related processing equipment, as well as key equipment such as heat treatment, which is monitored through Cpk
Process capability is used to analyze equipment production capacity based on equipment working hours efficiency, in order to ensure equipment stability and product quality
Core One.
Nangaochi has a strict supplier development process: first, potential targets are reviewed to determine if they have been developed
Expand potential. Next, conduct a pre evaluation of interested enterprises and enter the development process of new suppliers, including on-site audits
First article certification, part release, contract signing, supplier lifecycle management, etc.
We have established a professional team, and all personnel have passed strict professional training and assessment. Nangaochi also has
Self calibration qualifications for measuring instruments such as length and angle. For measuring instruments that do not have self calibration qualifications, provincial/municipal metrology will be entrusted
The hospital conducts measurement to ensure that all detectors on site are certified by professional institutions.
The company implements a general manager responsibility system under the leadership of the chairman in the enterprise management system, and the general manager is entrusted by the chairman,
Fully responsible for the production, operation, technology, quality, and other management work of the enterprise. The company has production and operation, research and development, and quality
Development, procurement, and various business units. In terms of departmental structure, the principles of being lean, efficient, and with clear responsibilities should be followed.
Establish a quality development functional department to systematically enhance the strategic position of quality management. Established a quality system, research and development quality
Functions such as procurement quality, production quality, project quality, service quality, failure analysis RCA, etc., successfully integrating quality into
Throughout the entire lifecycle of the product.
From initially relying on inspectors to control quality, to establishing a quality development functional department, and then to establishing a goal of 'zero defects'
The quality control system, step by step, is very difficult.
Promote reliability quality management, and confirm product reliability plans from the application end, design end, manufacturing end, and procurement end,
Further verify the reliability of components and the entire machine, and establish a reliability confirmation process for the product; After simultaneous establishment
Market and manufacturing process failure databases, and timely prevention of failure modes in new designs and processes, establishing quality
Quality closed-loop management of failure modes.
All aimed at a common goal: quality first.
2. Customer First
The growth of a world-class company stems from the recognition and cooperation of global business partners. Having partners worldwide
Nangaochi always adheres to the corporate philosophy of "quality first, customer first, high-quality service, and honesty as the foundation". In market development
Identify customer needs, reflect them in product design, ensure customer needs in the manufacturing process, and provide high-quality service
To meet customer needs, NGC invites third-party organizations to conduct customer satisfaction surveys and service satisfaction surveys every year, in depth
Identify customer needs, proactively conduct in-depth analysis based on customer satisfaction survey results, seek opportunities for continuous improvement, and ensure that customers over the years
The satisfaction evaluation exceeded the industry average by 80 points.
3. High quality service
In order to provide customers with more convenient, fast, and thoughtful face-to-face services, Nangaochi has established a project team to achieve the goals of design
Efficient collaboration between procurement, supply chain, production, and customer processes. Fully participate in the project development process, with project decision-makers personally involved
Self witnessed on-site product manufacturing process, regularly organized quality exchange activities between both parties, and everyone worked together to achieve more
Highly recognized by customers for the first time. The project team strictly adheres to customer standards during development and is committed to providing high-quality services to customers
High reliability products and high-quality services. For key large clients, senior management of the company directly serves as the project manager for large clients,
Lead project promotion.
The aftermarket business covers after-sales services, customized maintenance services, value-added services, etc. for heavy-duty, standard box, and planetary products.
Having a professional business team, technical engineers, service technicians, and information management engineers have all been employed for many years, with rich experience
Experience in gearbox maintenance services. The company provides multi-channel services such as service hotline, SMS, email, WeChat, QR code, etc
The acceptance method has formed a fully covered service platform for gearbox manufacturers.
Our company promises to respond to customer needs 24 hours a day, with service areas covering the whole country and even overseas regions. Backed by technical support,
Guided by service technology, more users have enjoyed sincere service, and the speed and ability of fault handling are far ahead of others
Manufacturer. With the continuous development of network communication, the technical team innovates to provide customers with remote guidance through video, AR technology, etc
We have expanded the coverage of our service network, especially during the pandemic, and provided multiple high-quality services to overseas customers.
4. Honesty is the foundation
Company leaders take the lead in learning and strictly abide by laws and regulations related to company operations, such as the Company Law, Contract Law
Enterprise Accounting Standards, Tax Law, Environmental Protection Law, Anti Unfair Competition Law, Labor Law, etc. Committed to communication
We have established a sound internal management system and legal risk prevention mechanism by creating a trustworthy and law-abiding business environment
A trustworthy and law-abiding environment enables the company to consciously and strictly implement national laws and regulations, produce, operate, and manage in accordance with the law,
Achieve a relatively complete internal management system and legal risk prevention mechanism; Making decisions in accordance with the law, managing in accordance with the law, handling affairs in accordance with the law, and complying with the law
The ability to protect rights has significantly improved; The legitimate rights and interests of enterprises and employees are effectively protected, and labor relations are harmonious; Enterprise Marketing
Conduct transactions in accordance with laws and regulations, be honest and trustworthy, and consciously maintain a fair and orderly competitive order in the market economy; Enterprises actively undertake social responsibility
Be responsible and establish a social image that is law-abiding, honest, and responsible.
4.2 Operational Management
NGC establishes a 7-Gates new product development process that integrates the APQP4WIND system, and implements project management for new product design
Provide method basis and basic specifications for the production process, so that various departments can systematically form a collaborative force to ensure the output of product design and development process
Fully meeting customer requirements, ensuring that each design process is controlled through a new product development system, and ultimately ensuring the feasibility of the design process
Dependent on sex.
NGC launched the PLM product lifecycle management system in 2018, achieving online process control and detailed documentation
The entire product research and development activities and records.
The company has established an Information and Standardization Department to regularly review the compliance of enterprise intellectual property rights, respect others' knowledge, and participate in practice
Protecting intellectual property is one of our important design and development activities.
Incoming materials are another important factor in determining product quality. Nangaochi controls product quality from the source of raw materials and has a set of
Strict and precise screening and review process, with full participation of quality in on-site audits, first article release approval, and other processes, at the quality level
Validate the extension of quality management to the supply chain, select reliable and trustworthy supplier partners, and improve product reliability
Supply source guarantee.
NGC adheres to the concept of win-win cooperation, learns and grows together with suppliers, and extends APQP to the supplier side,
NGC Quality has independently developed electronic products such as supplier development, audit, first article certification, procurement record return, and paperless inspection
Process, systematically standardize the planning, review, implementation monitoring, and verification loop of the entire procurement process, and achieve system error prevention
Electronic data transparency - controlled functions at all stages.
NGC combines existing CRM, PLM, SAP, OA, WMS, barcode systems, production paperless systems, etc
Various system databases have independently developed quality monitoring reports, including quality data for key links from incoming materials to finished product assembly and warehousing
Real time dynamic updates of reports, effectively monitoring internal and external quality conditions, providing data support for process and design improvement
Support, while continuously promoting the improvement and improvement of the quality of all employees.
NGC has established a good communication mechanism in terms of management, including management meetings, regular meetings with middle managers, monthly meetings of each module, and current
Conduct a fourth floor meeting to correctly control the development direction of the enterprise, promptly identify deviations and correct them. Carry out lean production projects on site to promote
Construction of modern chemical plants.
Nangaochi has maintained close cooperation and exchanges with important customers such as GE, Siemens, Simark, Pratt&Whitney, and Baowu for a long time,
Determine customer needs and expectations for different types of customers, establish corresponding systems and teams, and establish various channels and methods.
The company has established an information management system for key customer needs and expectations, through regular visits, exchange meetings, technical services
Senior mutual visits, exhibitions, customer satisfaction surveys, third-party customer satisfaction surveys, commissioned third-party consulting firms for research, etc
Method: Determine customer needs and expectations, and reflect them in product production, process management, and other aspects to truly meet customer needs and expectations
Customer demand exceeds customer expectations. Adhering to the current needs of customers, we need to meet their potential or unexpected needs,
We need to think about it.
The company provides multi-channel service acceptance methods such as service hotline, SMS, email, WeChat, QR code, etc., forming a comprehensive
Covered gearbox manufacturer service platform.
Our company promises to respond to customer needs 24 hours a day, with service areas covering the whole country and even overseas regions. Backed by technical support,
Guided by service technology, more users have enjoyed sincere service, and the speed and ability of fault handling are far ahead of others
Manufacturer. With the continuous development of network communication, the technical team innovatively provides remote guidance to customers through video, AR technology, etc,
Expanded the coverage of the service network, especially during the epidemic period, providing multiple high-quality services to overseas customers.
5、 Fundamentals of Quality Management
5.1 Standard management
The company integrates enterprise standardization throughout the entire production process, including raw materials, semi-finished products, finished products, and delivery
Relevant standards have been formulated, and a comprehensive standardized management system has laid the foundation for providing enterprise management level.
The company has established a standardization engineer responsible for collecting, sorting, classifying, promoting, and sharing relevant international and domestic standards
Revision, management, and maintenance of industry technical standards. At the same time, foreign standard management platforms are being introduced.
